Introduction
MgSolution ("we," "our," or "us") is a professional email marketing, campaign management, and business communication platform. This Privacy Policy explains how we collect, process, store, and protect information in connection with the use of our platform, services, and communications infrastructure.
By accessing or using any MgSolution services, you agree to the practices described in this policy. If you have any questions, please contact us at admin@mgsolution.email.
Information We May Collect
In the course of providing email marketing and communication services, MgSolution may process the following categories of information:
- Contact information: email addresses, first and last names, and other identifiers provided by clients or collected as part of managed contact lists
- Platform usage data: campaign configurations, send statistics, delivery reports, open and click events, and similar engagement metrics
- Technical data: IP addresses, browser type, device identifiers, and connection metadata collected for security, deliverability, and service improvement purposes
- Communication records: messages sent through or managed by the MgSolution platform, including campaign content and transactional communications
- Account data: login credentials, user preferences, and account configuration submitted by platform users
We do not collect sensitive personal data (such as financial details, health information, or government identifiers) as part of our core services.
How We Use Your Information
Information processed through MgSolution is used exclusively for the following legitimate business purposes:
- Delivering and managing email marketing campaigns on behalf of our clients
- Monitoring deliverability performance, bounces, and engagement metrics
- Providing platform functionality including campaign scheduling, routing, and optimization
- Ensuring platform security, preventing abuse, and enforcing our acceptable use policies
- Responding to support inquiries, complaints, and unsubscribe requests
- Complying with applicable legal and regulatory requirements
We do not sell, rent, or trade personal data to third parties for their own marketing purposes.
Data Retention & Storage
MgSolution retains data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Campaign data and contact records are retained in accordance with client agreements and are securely deleted upon request or upon expiry of the applicable retention period.
All data is stored on secured infrastructure with access controls, encryption, and routine security audits applied to ensure confidentiality and integrity.
Your Rights & Unsubscribe Options
You have the right to request access to, correction of, or deletion of any personal data associated with you in our platform. To exercise these rights, contact us at any time:
We honor all unsubscribe and opt-out requests in accordance with CAN-SPAM, GDPR, and applicable anti-spam legislation.
Responsible Data Handling & Compliance
MgSolution is committed to responsible data handling, ethical sending practices, and full compliance with applicable laws and regulations including CAN-SPAM, GDPR, and CASL. Our platform is built with deliverability integrity, opt-out compliance, and data protection as foundational principles.
We cooperate with regulatory authorities and ISPs and maintain strict policies against spam, fraud, or any illegal use of our infrastructure.
Updates to This Policy
MgSolution may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When we do, we will update the effective date above. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
For any privacy-related questions, requests, or concerns, please reach out to us directly: